STR Hosts:
Behind-the-Scene Care for 5-Star Stays
Running a short-term rental means there’s no room for maintenance surprises. With HelloHome360’s STR service plans, we handle the behind-the-scenes upkeep so your property stays clean, safe, and fully functional for every guest. From filter changes to appliance checks and smart lock batteries, we keep things running smoothly so you can focus on 5-star stays, not last-minute fixes.
Whether you’re managing one rental or a portfolio of properties, our team works around your guest schedule with turnover-friendly visits and seasonal maintenance plans. You'll always ready for peak booking season.
Protect Your Guest Experience and
Your Bottom Line
At the end of the day, your short-term rental is a business. Even one small maintenance issue can lead to canceled bookings, negative reviews, and lost revenue. With HelloHome360 for STR Hosts, you get a reliable, behind-the-scenes maintenance partner that keeps your property in peak condition so you can focus on hosting.
Our service runs on a simple subscription model. Once you’re signed up, we handle anywhere from 28 to 41 essential preventive maintenance tasks, depending on the plan, throughout the year. All visits are scheduled around your booking calendar. Whether you choose bi-annual, quarterly, or monthly service, we’ll keep your systems running, your guests comfortable, and your listing five-star worthy.
A few key features:
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Turnover-Friendly Scheduling
We work around your calendar to perform service visits when your rental is unoccupied so there's no disruption to guests and no stress for you.
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Preventative Maintenance That Matters
From HVAC filters and vent cleanings to drain checks and smart lock batteries, our 28-41 point preventative maintenance checklist is designed to address the most common guest complaints before they happen.
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Appliance & Safety Inspections
We check essential appliances, replace bulbs and batteries, and make sure smoke/CO detectors and fire extinguishers are always up to code.
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Cleaner & Property Manager Coordination
Already have a team in place? We’re happy to work with them to ensure your property stays in top shape—without doubling up on tasks or getting in the way.
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Bi-Annual, Quarterly, and Monthly Plan Options
Choose a visit schedule that fits your property's guest volume and level of use. More bookings? More frequent maintenance. Simple.
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Portfolio-Ready
Managing multiple listings? Ask us about multi-property discounts and centralized scheduling options.
Click Here To See Everything Our Plans Cover
Let HelloHome360 take the stress out of home upkeep: so your house stays protected, your systems stay running, and you can focus on enjoying your home, not maintaining it.
Just want to keep things running smoothly between seasons?
The Basic Host Plan is perfect for short-term rental owners with moderate guest turnover who want to stay ahead of maintenance without the hassle. With two scheduled visits per year, we take care of the essential preventive tasks—so your property stays safe, functional, and ready for whatever’s next on the booking calendar.
Need more frequent check-ins to match higher guest traffic?
The Premium Host Plan is made for busy listings that see regular wear and tear. With quarterly visits and more frequent maintenance, this plan gives you total peace of mind that your property’s systems are always working and your reviews stay flawless.
For professional hosts and property managers with 3 or more listings
Managing multiple short-term rentals means more moving parts and more that can go wrong. Our Portfolio Hosting Plan is built to scale with your business, providing consistent, high-quality maintenance across all of your listings.
We centralize scheduling, streamline communication, and make sure each property gets the care it needs, with minimal involvement on your end. Whether you're managing a few units or a full vacation rental portfolio, we help you deliver a consistent 5-star guest experience without adding to your workload.
Which Plan Fits Your Hosting Style?
Compare Our STR Plans
General Interior:
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HVAC Filter: Inspect and replace filters regularly
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Humidifier/Dehumidifier: Inspect, clean, descale, or replace filters
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Smoke & CO Detectors: Test operation and replace batteries
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Fire Extinguishers: Inspect pressure gauge and location
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Doors & Windows: Test locks, hinges, and weather stripping
Plumbing & Appliances
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Dishwasher: Inspect, descale, and clean drain filter
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Refrigerator: Vacuum coils, inspect door gaskets, replace water filter
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Tankless Water Heater: Clean inlet filter
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Laundry Hoses: Inspect and tighten connections
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Clothes Washer: Clean filter
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Sinks & Faucets: Inspect faucet aerators; check under sinks for leaks
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Kitchen Garbage Disposal: Clean and sanitize
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Bathroom Exhaust Fans: Vacuum and clean
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Dryer Vent: Inspect and clean vent line thoroughly
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Gas Fireplaces: Inspect, clean glass, test and activate/deactivate pilot seasonally
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Drain Lines: Test all drains and clear obstructions
Structural & General:
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Roof: Visual inspection for missing or damaged shingles
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Foundation: Visual check for cracks, shifts, and drainage issues
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Gutters: Inspect and clean out debris
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Exterior Vents & Intakes: Inspect and clear obstructions
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Windows & Doors: Inspect caulking, screens, and exterior seals
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Weather Stripping: Inspect around doors and windows; replace as needed
Seasonal Tasks:
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Exterior Water Lines: Turn on/off and inspect hose bibbs; winterize as needed
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Central A/C Unit: Clean, inspect seasonally, winterize when required
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Window A/C Units: Seasonal install/removal; inspect, clean, store appropriately
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Window Screens: Seasonal install/removal; inspect, clean, store appropriately
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Outdoor Furniture: Seasonal placement and storage; inspect condition
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Pests & Landscaping: Visual inspection for insects, wasp nests, vegetation encroachment, and proper grading around home
Basic Host Plan
2 Scheduled Visits Per Year (Spring & Fall)
28-Point Preventative Maintenance Checklist
General Interior:
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HVAC Filter: Inspect and replace filters regularly
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Humidifier/Dehumidifier: Inspect, clean, descale, or replace filters
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Smoke & CO Detectors: Test operation and replace batteries
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Fire Extinguishers: Inspect pressure gauge and location
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Doors & Windows: Test locks, hinges, and weather stripping
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Minor Door Adjustments: Lubricate and adjust interior door hinges as necessary (Premium & Portfolio Plans only)
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Outlet & Switch Check: Simple functionality check of electrical outlets and switches (Premium & Portfolio Plans only)
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Light Bulb Check & Replacement: Replace standard bulbs provided by homeowner (Premium & Portfolio Plans only)
Plumbing & Appliances
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Dishwasher: Inspect, descale, and clean drain filter
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Refrigerator: Vacuum coils, inspect door gaskets, replace water filter
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Tankless Water Heater: Clean inlet filter
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Laundry Hoses: Inspect and tighten connections
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Clothes Washer: Clean filter
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Sinks & Faucets: Inspect faucet aerators; check under sinks for leaks
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Kitchen Garbage Disposal: Clean and sanitize
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Bathroom Exhaust Fans: Vacuum and clean
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Dryer Vent: Inspect and clean vent line thoroughly
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Gas Fireplaces: Inspect, clean glass, test and activate/deactivate pilot seasonally
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Drain Lines: Test all drains and clear obstructions
Structural & General:
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Roof: Visual inspection for missing or damaged shingles
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Foundation: Visual check for cracks, shifts, and drainage issues
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Gutters: Inspect and clean out debris
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Exterior Vents & Intakes: Inspect and clear obstructions
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Windows & Doors: Inspect caulking, screens, and exterior seals
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Weather Stripping: Inspect around doors and windows; replace as needed
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Trash & Recycling Bins: Seasonal clean-out and sanitizing (Premium & Portfolio Plans only)
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Interior Pest Inspection: Quick visual inspection for signs of pests (Premium & Portfolio Plans only)
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Garage Door Safety Test: Visual safety test of garage door auto-reverse mechanism (Premium & Portfolio Plans only)
Seasonal Tasks:
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Exterior Water Lines: Turn on/off and inspect hose bibbs; winterize as needed
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Central A/C Unit: Clean, inspect seasonally, winterize when required
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Window A/C Units: Seasonal install/removal; inspect, clean, store appropriately
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Window Screens: Seasonal install/removal; inspect, clean, store appropriately
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Outdoor Furniture: Seasonal placement and storage; inspect condition
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Pests & Landscaping: Visual inspection for insects, wasp nests, vegetation encroachment, and proper grading around home
Premium Host Plan
4 Scheduled Visits Per Year (Quarterly)
35-Point Preventative Maintenance Checklist
January
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Bathroom Exhaust Fans: Vacuum & clean
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Humidifier: Inspect and descale water panel as needed
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Refrigerator: Vacuum and clean coils and exterior vents. Inspect door gaskets and replace if necessary.
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Whole Home Water Filter: Inspect and replace as needed (Portfolio Plan only)
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Air Purifiers (2 per property): Inspect and replace filter as needed (Portfolio Plan only)
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HVAC: Inspect and Replace Filter as needed
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Exterior Check: Visual inspection addressing vent/air intake obstructions
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Outlet & Switch Check: Simple functionality check of electrical outlets and switches (Premium & Portfolio Plans only)
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Light Bulb Check & Replacement: Replace standard bulbs (Premium & Portfolio Plans only)
February
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Dishwasher: Descale and clean drain filter
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Humidifier: Inspect and descale water panel as needed
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Faucet Aerators: Check and clean or replace as needed
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Knobs, Handles, Hinges: Test and tighten throughout the house. Lubricate hinges as necessary.
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Under Sink Checks: Inspect for evidence of leaks or water damage
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HVAC: Inspect and Replace Filter as needed
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Exterior Check: Visual inspection addressing vent/air intake obstructions
March
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Tankless Water Heater: Clean filter
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Condensate Lines (Furnace, Humidifier, etc.): Clear and check for clogs (Portfolio Plan only)
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Humidifier: Inspect and descale water panel as needed
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All Drains: Test, clean drain lines and adjust stoppers as needed
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Attic Inspection: Check for pests or water damage (Portfolio Plan only)
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HVAC: Inspect and Replace Filter as needed
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Exterior Check: Visual inspection addressing vent/air intake obstructions
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Interior Pest Inspection: Quick visual inspection for signs of pests (Premium & Portfolio Plans only)
April
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Sump Pump: Test pump; inspect sump basin (unsealed only) (Portfolio Plan only)
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Humidifier: Inspect and descale water panel as needed
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Gutters: Inspect and clean. (Includes 100 feet of gutter under “normal” conditions not exceeding 22’ above ground)
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Roof & Foundation: Visual inspection
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HVAC: Inspect and Replace Filter as needed
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Outdoor Furniture: Remove from storage and place/set up
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Exterior Check: Visual inspection of home exterior addressing minor issues like caulk repairs, vent obstructions, insects, accessible wasp nests, etc.
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Garage Door Safety Test: Visual safety test of garage door auto-reverse mechanism (Premium & Portfolio Plans only)
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Trash & Recycling Bins: Seasonal clean-out and sanitizing (Premium & Portfolio Plans only)
May
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Humidifier & Dampers: Turn off humidifier; adjust manual dampers if present
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Dehumidifier: Turn on, inspect and clean/replace the air filter if required
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Refrigerator: Check and replace water filter (every 6 months)
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Window & Door Screens: Clean and install
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Window A/C Units: Remove from storage, clean or replace air filter, install unit(s)
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Exterior Water: Turn on and inspect hose bibbs
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Garden Hoses: Remove from storage, inspect & place
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HVAC: Inspect and Replace Filter as needed
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Exterior Check: Visual inspection of home exterior addressing minor issues like caulk repairs, vent obstructions, insects, accessible wasp nests, etc.
June
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Dehumidifier: Inspect and clean/replace the air filter as needed
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Range Hood Filter: Clean grease filter
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Gas Fireplaces: Turn off pilots; clean fireplace glass
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Refrigerator: Vacuum and clean coils and exterior vents. Inspect door gaskets and replace if necessary.
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Whole Home Water Filter: Inspect and replace as needed (Portfolio Plan only)
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Air Purifiers (2 per property): Inspect and replace filter as needed (Portfolio Plan only)
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Central A/C Unit: Clean and inspect
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Exterior Air Intakes: Clean
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HVAC: Inspect and Replace Filter as needed
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Exterior Check: Visual inspection of home exterior addressing minor issues like caulk repairs, vent obstructions, insects, accessible wasp nests, etc.
July
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Dehumidifier: Inspect and clean/replace the air filter as needed
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Bathroom Exhaust Fans: Vacuum & clean
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Exterior Dryer Vent: Clean
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Washing Machine Filter: Empty/clean drain pump filter (accessible filters only)
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HVAC: Inspect and Replace Filter as needed
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Exterior Check: Visual inspection of home exterior addressing minor issues like caulk repairs, vent obstructions, insects, accessible wasp nests, etc.
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Light Bulb Check & Replacement: Replace standard bulbs (Premium & Portfolio Plans only)
August
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Dehumidifier: Inspect and clean/replace the air filter as needed
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Dishwasher: Descale and clean drain filter
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Garage Door Components: Lubricate hinges, springs, bearings, rollers; test safety shut-off
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Fire Extinguishers: Inspect
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Under Sink Checks: Inspect for evidence of leaks or water damage
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HVAC: Inspect and Replace Filter as needed
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Appliance Lighting Check: Inspect and replace if needed (Portfolio Plan only)
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Exterior Check: Visual inspection of home exterior addressing minor issues like caulk repairs, vent obstructions, insects, accessible wasp nests, etc.
September
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Dryer Vent Line (Entire Length): Thoroughly clean
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Laundry Hoses: Inspect and tighten
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Gas Fireplaces: Inspect/test; light pilot
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HVAC: Inspect and Replace Filter as needed
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Dehumidifier: Inspect and clean/replace the air filter as needed
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Exterior Check: Visual inspection of home exterior addressing minor issues like caulk repairs, vent obstructions, insects, accessible wasp nests, etc.
-
Interior Pest Inspection: Quick visual inspection for signs of pests (Premium & Portfolio Plans only)
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Trash & Recycling Bins: Seasonal clean-out and sanitizing (Premium & Portfolio Plans only)
October
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Exterior Water: Turn off and inspect hose bibbs
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Garden Hoses: Inspect, drain, and place in storage
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Central A/C Unit: Inspect and winterize
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Window & Door Screens: Remove, inspect, clean, place in storage
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Window A/C Units: Remove, inspect, clean or replace air filter, place in storage
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Dehumidifier: Inspect and clean/replace the air filter as needed
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HVAC: Inspect and Replace Filter as needed
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Exterior Check: Visual inspection of home exterior addressing minor issues like caulk repairs, vent obstructions, insects, accessible wasp nests, etc.
November
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Humidifier: Turn on, adjust manual seasonal damper if present
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Dehumidifier: Turn off, inspect and clean/replace the air filter as needed, clean condensate tank/drain line, inspect and clean coils
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Gutters: Inspect and clean. (Includes 100 feet of gutter under “normal” conditions not exceeding 22’ above ground)
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Weather Stripping: Check around exterior doors and windows
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Refrigerator: Check and replace water filter (every 6 months)
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HVAC: Inspect and Replace Filter as needed
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Outdoor Furniture: Wipe down and put away
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Exterior Check: Visual inspection of home exterior addressing minor issues like caulk repairs, vent obstructions, insects, accessible wasp nests, etc.
December
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Smoke & CO Detectors: Test/replace batteries
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Garage Door Keypad: Test/replace batteries
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Humidifier: Inspect and descale water panel as needed
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Kitchen Garbage Disposal: Clean and sanitize
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Washing Machine Filter: Empty/clean drain pump filter (accessible filters only)
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Fireplace Glass (Gas): Clean as needed
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Knobs, Handles, Hinges: Test and tighten throughout the house. Lubricate hinges as necessary.
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HVAC: Inspect and Replace Filter as needed
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Exterior Check: Visual inspection addressing vent/air intake obstructions
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Garage Door Safety Test: Visual safety test of garage door auto-reverse mechanism (Premium & Portfolio Plans only)
Portfolio Host Plan
12 Visits Per Year (Monthly)
41-Point Preventative Maintenance Checklist
How Our Plans Work
Why STR Hosts Choose HelloHome360
Running a successful short-term rental takes more than great decor and good reviews. It takes consistency. One missed filter change or a broken appliance can lead to negative feedback, lost revenue, or costly last-minute fixes.
That’s where HelloHome360 comes in.
Our short-term rental service plans are designed to keep your property operating smoothly behind the scenes. We handle the preventive maintenance tasks that protect your systems, reduce wear and tear, and help you avoid the unexpected. That way, your guest experience stays five-star and your calendar stays full.
What You Get:
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Scheduled preventative maintenance tailored to the needs of STRs
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Visits timed around guest bookings and turnover windows
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Essential care for filters, drains, appliance checks, smoke/CO detectors, smart lock batteries, and more
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Seasonal readiness to prepare your property for hot summers, cold winters, and everything in between
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Professional reporting after each visit, with documentation to track performance and catch early signs of trouble
Whether you manage one vacation rental or a growing portfolio, HelloHome360 helps you
protect your investment, reduce surprises, and deliver a seamless guest experience
without being on-call around the clock.
Get started for just $75/m for most properties
Air filters, dryer vent cleaning, appliance maintenance, and more. Let us handle the details and keep your properties functioning as new. As a Member, you’ll have a single point of contact for all things related to your property maintenance & repair work. Plus, get discounted rates and prioritized scheduling.
Easy Peasy
Put property maintenance on auto-pilot and get back to living.
One Contact
One point of contact for all things related to property maintenance & repair.
Save Money
Prolong your equipment's life, saving you money.